Return and Replacement Policy

RC PHONES maintains a customer-focused return and replacement program in support of product quality assurance. This document outlines the terms and conditions applicable to product returns, replacement requests, and refund eligibility.

Eligibility

Return Conditions

RC PHONES maintains a customer-focused return and replacement program in support of product quality assurance. This document outlines the terms and conditions applicable to product returns, replacement requests, and refund eligibility.

Restocking Fees:

Standard restocking fee: 25%

Increased restocking fee: 50% may apply if:

No refunds for materially different items or mismatched serial numbers.

Shipping and Processing

Return Procedure (RMA Process)

RC PHONES – Returns Department